Availability & Scheduling

Configure operator availability to enable smart scheduling and prevent conflicts.

Availability Model

The Availability model tracks when each operator is available for appointments:

• Operator — The staff member
• Day of Week — Monday through Sunday
• Start Time — Beginning of availability window
• End Time — End of availability window
• Is Active — Toggle on/off

Setting Up Availability

For each operator, create availability records for their working days:

Example: Full-Time Operator

Example: Part-Time Operator

Scheduling Logic

When scheduling an appointment:

1. Select the appointment type (determines duration)
2. Choose an operator
3. The system checks:
   • Operator's availability for the selected day
   • No overlapping appointments
   • Sufficient time for the appointment duration
4. Available time slots are presented

Conflict Prevention

The system prevents:

• Double booking — Same operator at the same time
• Outside hours — Appointments outside availability windows
• Insufficient duration — Time slots too short for the appointment type

Best Practices

1. Set availability before scheduling — Ensure operators have availability records
2. Buffer time — Leave gaps between appointments for transition
3. Regular updates — Update availability for holidays, vacations, and schedule changes
4. Saturday hours — Many jewelry stores have reduced Saturday hours; reflect this in availability
5. Seasonal adjustments — Extended hours during holiday season