Set up and manage label printers for product labeling.
Accessing Printer Config
Navigate to Settings > Printer Config (or Inventory > Printer Config).
Setting Up a Printer
Printer Fields
- Name — Printer identifier (e.g., "Office Label Printer", "Showcase Printer")
- Type — Printer technology/protocol (Thermal, Inkjet, etc.)
- Connection Details — How to connect:
- IP Address (for network printers)
- USB Port (for direct-connected printers)
- Bluetooth address (for wireless printers)
- Is Active — Enable/disable the printer
- Default Template — Associate a default label template
Supported Printer Types
Aurelia Hub is designed to work with:
- Thermal label printers — DYMO, Zebra, Brother (most common for jewelry labels)
- Standard printers — For larger labels or documents
- Network printers — Shared printers accessible via IP
Printer + Template Workflow
- Configure printer — Add the printer with connection details
- Create label template — Design the label layout with variables
- Create print job — Select product, template, and printer
- Print — Label is rendered with product data and sent to the printer
Multiple Printers
For stores with different labeling needs:
- Showcase printer — Small labels for display cases (price tags)
- Back office printer — Detailed labels with full product info
- Shipping printer — Labels for outgoing shipments
Troubleshooting
| Issue | Solution |
|---|---|
| Printer not responding | Check connection details and power |
| Labels printing blank | Verify template has correct variables |
| Wrong label size | Adjust template width/height to match physical labels |
| QR code not printing | Ensure "Include QR Code" is enabled in template |
Best Practices
- Test with sample prints — Always test a new template before batch printing
- Keep connections stable — Use wired connections for reliability
- Label stock — Keep spare label rolls/sheets on hand
- Regular maintenance — Clean thermal print heads periodically
- Name printers clearly — Staff should know which printer to select