Aurelia Hub is a comprehensive CRM and ERP platform purpose-built for jewelry stores (Juweliere). It combines customer relationship management, product catalog management, inventory tracking, point of sale, appointment scheduling, marketing campaigns, and much more into a single, elegant interface.
Who Is Aurelia Hub For?
Aurelia Hub is designed specifically for:
- Jewelry retailers — independent jewelers, boutique shops, and multi-location stores
- Watch dealers — manage watches with detailed specifications (movement, caliber, water resistance, etc.)
- Gemstone dealers — track loose stones with full gemological data (4Cs for diamonds, certifications)
- Jewelry manufacturers — manage assemblies, components, and production workflows
Key Features at a Glance
Product Catalog
Manage three product types — Finished Products, Components, and Loose Stones — each with jewelry-specific fields like metal purity, stone details, diamond 4Cs (Color, Clarity, Cut, Carat), ring sizes, and more.
Customer Relationship Management
Build deep customer profiles with measurements (ring sizes), important dates (birthdays, anniversaries), interaction history, preferences, scoring, and category-based segmentation (e.g., VIP, Regular, Wholesale).
Point of Sale (POS)
A full-featured POS system with product search, cart management, customer selection, per-item and order-level discounts, multiple payment methods (cash, card, gift cards, account credits), and reservation support.
Inventory Management
Multi-warehouse support, stock movements (in/out/transfer/adjustment), stock alerts for low inventory, and a dedicated inventory dashboard with real-time statistics.
Appointments and Scheduling
Schedule customer appointments with configurable appointment types, operator management, and availability tracking.
Marketing and Campaigns
Create and track marketing campaigns with email templates, target criteria (by customer category, spending, consent), A/B testing, and detailed performance metrics (open rate, click rate, conversions).
Gift Cards
Issue gift cards with unique codes, track balances, handle redemptions and refunds, and set expiration dates.
Production and Assembly
Define assembly recipes linking finished products to their components, track component availability, and calculate production costs.
Label Printing
Design label templates with customizable variables (product name, SKU, price, metal, stones), QR codes, and print them via configured printers.
Settings and Configuration
Configure system-wide settings, manage printers, and customize the platform to your workflow.
Technology Stack
Aurelia Hub is built on modern, robust technologies:
- Laravel — PHP framework for the backend
- Filament v3 — Admin panel and UI framework
- Livewire — Reactive, real-time frontend components
- Spatie MediaLibrary — File and image management
- Spatie Tags — Flexible tagging system
- Spatie Activitylog — Full audit trail of all changes
- Spatie Permissions — Role-based access control
Multi-Language Support
Aurelia Hub ships with full English and German language support. The interface automatically adapts based on user preferences.
Getting Help
Use this documentation to explore each feature in detail. The navigation on the left organizes topics by functional area. If you are new, we recommend starting with the First-Time Setup Guide and Navigating the Interface articles.